Track-POD
14 Case Studies
A Track-POD Case Study
Girteka, one of Europe’s largest road transport companies, worked with Track-POD to improve on-time delivery and customer service while also better engaging third-party carriers. They needed a real-time proof of delivery solution with order tracking for customers, digital signature capture, route planning support, and a way to send daily run sheets to drivers and carriers through a mobile app.
Track-POD implemented an ePOD and delivery management solution with real-time tracking, live ETA, customer portal visibility, map-based route support, and mobile dispatching. As a result, Girteka achieved 99% delivery in full and 97% on-time delivery, electronically dispatched 95% of jobs, increased staffing productivity by 60–70%, and reduced customer calls by 80%.