Case Study: Tulsa Master Gardeners achieves 95% volunteer hour logging with Track it Forward

Tulsa Master Gardeners - Customer Case Study

Tulsa Master Gardeners is a nonprofit organization that trains and deploys volunteer horticultural educators who must complete substantial training and service requirements (including annual service and continuing education hours). Their challenge was getting volunteers to consistently log those hours, so they adopted the volunteer time tracking software Track it Forward to simplify reporting and accountability.

Track it Forward was rolled out with hands-on training during annual classes, professor and coordinator endorsements, regular reminders, peer influencers promoting adoption, and recognition incentives for high-hour volunteers. The result: of 254 registered volunteers, 95% actively log hours, and tracking has become part of the organization’s culture—improving compliance with service and education requirements and enabling clear recognition at 300-, 400- and 500-hour milestones.

Tulsa Master Gardeners