Case Study: Smile on Seniors tracks volunteer senior check-ins efficiently with Track It Forward

Smile on Seniors tracks 600 seniors and 55 volunteers with Track It Forward

Smile on Seniors, an organization dedicated to senior socialization, faced the challenge of tracking volunteer phone calls to isolated seniors during the COVID-19 pandemic. Their Executive Director, Levi Levertov, needed an efficient way to ensure over 55 volunteers were making their committed weekly calls to 600 seniors without being overwhelmed by individual email confirmations. They implemented the Track It Forward volunteer hour tracking system to solve this problem.

Using Track It Forward, volunteers logged their completed calls as "hours" each week, selecting the appropriate week from a dropdown menu. This allowed Levi to quickly generate downloadable reports to see which volunteers had fulfilled their commitments, saving him significant administrative time. The solution provided by Track It Forward enabled Levi to efficiently manage the program, ensure consistent senior contact, and free up his time to focus on creating other virtual events for the community.

Smile on Seniors