Case Study: Refugee Women’s Alliance improves volunteer hour tracking with Track it Forward

Refugee Nonprofit Tracks Hours for Government Contracts

Refugee Women’s Alliance (ReWa) is a Seattle-based nonprofit that provides eight wrap-around services for refugees and immigrants across multiple locations and languages. As a large volunteer-driven organization funded in part by state and local government contracts, ReWa needed a reliable way to track volunteer hours for auditing and contract verification, replacing a manual process that relied on paper timesheets and Excel spreadsheets. Track it Forward provided the time-tracking and reporting tools they needed.

With Track it Forward, ReWa volunteers can log hours through a web browser or mobile app, and staff can quickly generate custom reports for contractors instead of spending hours compiling data manually. The system reduced stress for program coordinators, improved recordkeeping, and made leadership transitions easier by keeping everything in one place. Track it Forward also offered an affordable solution that fit ReWa’s nonprofit budget, helping the team focus more on fundraising and running volunteer programs.

Refugee Women’s Alliance

Seth Walker

Annual Giving Officer And Formerly Held The Role Of Volunteer Coordinator