Case Study: Georgia State Parks achieves streamlined volunteer hour tracking with Track it Forward

How Georgia State Parks Tracks Campground Host Hours

Georgia State Parks manages volunteer programs across 63 parks and more than 6,800 volunteers a year, and Nyleta Wallace coordinates campground hosts who must volunteer 24 hours a week to stay on-site. Tracking hours with Google Forms became an administrative burden—submissions needed extensive cleanup and reporting was time-consuming—so Georgia State Parks turned to Track it Forward to simplify hour collection and compliance monitoring.

Using Track it Forward, Nyleta imported historical hours, set up milestones, and enabled volunteers to self-log time, with instant email alerts when milestones are reached, which eliminated manual report pulls and streamlined her process. Track it Forward made it easy to see who met goals and manage incentive awards—3 volunteers at 2,000 hours, 7 at 1,000 hours, 20 at 500 hours, and 148 still working toward milestones—while significantly reducing administrative effort.

Georgia State Parks

Nyleta Wallace

Volunteer Coordinator