Case Study: Ardoch achieves real-time volunteer hour tracking and confident grant reporting with Track it Forward

How a charity organization can now see real time impact in their community

Ardoch is a children’s education charity that mobilizes volunteers to support schools and early childhood services in disadvantaged communities. Keeping accurate volunteer hour records was a major challenge: volunteers signed paper log books at multiple sites, staff had to travel to collect them, and the organization struggled to produce timely, funder-ready reports — so Ardoch adopted Track it Forward to replace its paper-based system.

Track it Forward implemented an app and website for logging volunteer hours and Ardoch integrated it into volunteer onboarding (app downloads, live demos, and test logs). The result: real-time tracking, clear term/month/year reports, and over a 90% volunteer participation rate, giving Ardoch confidence to report accurate hours to funders, reduce administrative travel, and visibly demonstrate community impact.

Ardoch

Sarah Segal

Programs Coordinator of Education Volunteers and Training