Case Study: Hope Smiles achieves accurate, time-saving volunteer hour tracking with Track it Forward

Hope Smiles Tracks the Value of Volunteers with Track it Forward

Hope Smiles is a Christian nonprofit dental clinic that relies heavily on volunteers and must accurately document volunteer hours for grant reporting and to calculate the value of specialized roles like dentists. Before adopting Track it Forward, Hope Smiles (led by dentist Whitney Wilson) tracked hours on paper, which was time-consuming, messy, and made it difficult to sort hours by role for valuation and reporting.

Hope Smiles implemented Track it Forward to create custom activity categories, auto-generate forms and reports, and view up-to-date lists of volunteers and hours. Track it Forward has saved staff time, enabled precise calculation of dentist vs. administrative volunteer value for funders, improved volunteer recognition and engagement with clear evidence of contribution, and provided trend data to inform event planning.

Hope Smiles

Whitney Wilson

Dentist