Case Study: Gardens for Charlestown achieves accurate member volunteer tracking and sponsor-ready reporting with Track It Forward

Gardens of Charlestown Uses Track It Forward For Member Requirements And To Emphasize Volunteer Community

Gardens for Charlestown is a small nonprofit community garden of about 120 members (with a waiting list of 80) that requires each plot-holder to contribute at least 12 hours of service per season. They struggled to capture those hours reliably with a paper binder, which led to missed entries and made it difficult to prove volunteer commitment when applying for grants or managing member compliance — so they adopted the Track it Forward volunteer hour tracking platform.

Track it Forward lets Gardens for Charlestown move hours online, giving admins instant visibility into who is meeting the 12-hour requirement, which members are behind, and which activities attract the most volunteer time. The vendor’s reporting tools produce detailed, exportable reports (by activity, date range, fundraising vs. other work, etc.), helping the garden enforce member commitments, coordinate volunteer leaders, and demonstrate measurable volunteer contribution to potential sponsors — a change the board describes as “game-changing” for their micro nonprofit.

Gardens for Charlestown

Chris Schiavone

President of the Gardens