Case Study: Alpha Kappa Alpha Sorority achieves accurate volunteer hour tracking and program impact measurement with Track It Forward

Alpha Kappa Alpha Sorority, Incorporated Chapters Use Track It Forward to Accurately Measure Program Target Impact

Alpha Kappa Alpha Sorority is a large international organization (over 1,000 chapters and 330,000 members) that needed a better way to capture and report member service and administrative hours across program targets, committees, and regions. Facing inaccurate paper sign‑in sheets and spreadsheets, the sorority adopted Track It Forward’s volunteer tracking software — using features like the Event Calendar, mobile app, autofill hour logs, and categorized reports — to centralize and simplify hour collection.

Track It Forward implemented chapter-level setups with administrators and field approvers, dropdown activities tied to program targets/committees, RSVP-prefill for event hours, and customizable downloadable reports. The solution replaced manual sign‑in processes, sped up member logging (including mobile logging), improved accuracy of hours, and gave Alpha Kappa Alpha Sorority clear, reportable metrics to measure program impact and member activity for regional and international reporting.

Alpha Kappa Alpha Sorority

Angela Trapp

Technology Chair