Case Study: West Bend Police Cadets achieves accurate volunteer tracking and streamlined reporting with Track it Forward

Accurate Tracking and Reporting with an Easy-to-Use Mobile App

West Bend Police Cadets, a youth program for 14–21 year olds in the 30,000‑resident city of West Bend, struggled with disorganized, paper‑based volunteer tracking and needed a legitimate, auditable record of hours for scholarships, awards, and program administration. To solve this, they implemented Track it Forward’s volunteer tracking platform — notably its mobile app, custom reporting features, and embeddable calendar widgets — to capture and categorize cadet service and non‑service activities.

Using Track it Forward, cadets quickly adopted the mobile app to sign up for events and log hours, while mentors use custom settings and exportable reports to track eligibility for awards, leadership positions, and to demonstrate return on investment to the police department. The switch eliminated hundreds of pages of manual records, made it easy to show measurable contributions (some cadets log up to 100 hours a year), increased recruitment through the website calendar, and provided leadership with credible, exportable statistics.

West Bend Police Cadets

Dionne Hall

Dispatcher