Case Study: U.S. Pharma Company achieves secure serialization compliance with TraceLink

Pharma Drops Vendor over Integration and Validation Failures, Joins TraceLink

A U.S. Pharma Company was struggling to upgrade its lot-level serialization solution and faced repeated testing, validation, infrastructure, and line-integration failures. After months of unsuccessful installation qualification attempts and a security flaw that raised serious concerns, the company decided to replace its existing vendor and look for a more reliable compliance platform.

TraceLink provided its Life Sciences Cloud, offering automated validation, AWS-based security and reliability, and out-of-the-box integrations for serialization and line connectivity. With TraceLink, the company moved to a secure cloud platform that streamlined compliance and partner integrations, automated validation, and supported faster deployment and long-term scalability for its pharmaceutical operations.