Case Study: Norwegian American Hospital Simplifies DSCSA Compliance with TraceLink

Norwegian American Hospital Cuts Through DSCSA Complexity

Norwegian American Hospital, a 200-bed acute care facility serving the Humboldt Park community in Chicago, needed to get ahead of DSCSA compliance as FDA enforcement approached. With product coming from 15 wholesale distributors plus occasional direct manufacturers, the hospital faced complex record-keeping and traceability demands that would be difficult to manage in-house, especially while balancing other pharmacy priorities.

To simplify compliance, Norwegian American Hospital outsourced to TraceLink’s Life Sciences Cloud/DSCSA solution, giving staff a centralized way to manage required data instead of juggling multiple supplier portals and document formats. With TraceLink, the hospital gained easier access to compliance information, stronger data ownership, and a more streamlined process for inspections and inquiries, helping ensure readiness without diverting resources from other critical work.

Norwegian American Hospital

Jigar Thakkar

Director of Pharmacy