Case Study: Healthcare Services Company Improves DSCSA Accuracy and Lowers Risk with TraceLink

Healthcare Services Company Improves DSCSA Accuracy, Lowers Risk with TraceLink

Healthcare Services Company, a provider serving patients with chronic conditions through a network of retail pharmacies, needed to improve DSCSA compliance and patient safety. The company struggled with inconsistent, incomplete paper-based T3 documentation, making it difficult to trace products to legitimate sources and prepare for FDA audits. It turned to TraceLink and its Product Track solution to manage lot-level transaction data and compliance requirements.

TraceLink’s Product Track End-to-End Administration Services helped automate the paper-to-digital process, quickly ingesting invoice and transaction data while flagging missing T3 information. The result was faster, more accurate compliance reporting and much better visibility into inventory, including the ability to generate a shelf-status report in about 15 seconds. With TraceLink, Healthcare Services Company also strengthened its readiness for URAC certification and future pharmacy-level serialization efforts.