Case Study: Organic Valley achieves end-to-end visibility and faster document turnaround with TraceGains

TraceGains Helps Organic Valley Communicate Across Plants, Suppliers, and Customers

Organic Valley, a farmer-owned cooperative founded in 1988 with more than 2,000 organic farmers and products sold across all 50 states and 25 countries, struggled with managing raw material and supplier documentation. Legacy systems and manual processes forced staff to track requests in spreadsheets, create and email custom PDFs for each plant and customer, and continuously follow up — draining time from sales and threatening to expand the documentation team.

By implementing TraceGains PostOnce™, Supplier Management, and upgraded Customer Management, Organic Valley now uploads documents once to share automatically with customers and suppliers, accesses about 80% of suppliers on the TraceGains Network, and receives automated expiration reminders. The result: faster turnaround on customer documents, eliminated redundancy across multiple departments and 89 co‑processing facilities, improved collaboration, and a measurable time and cost savings that gives their sales team a competitive edge.

Organic Valley

Megan Krenz

QA Coordinator