Case Study: Guayaki achieves streamlined supplier relationship management and automated COA/document workflows with TraceGains

TraceGains Helps Guayaki Automate COA Collection and Gain Supply Chain Visibility

Guayaki Sustainable Rainforest Products, maker of America’s bestselling Yerba Mate, was hampered by a legacy document system that left files scattered on an at-capacity server. Quality teams spent excessive time locating COAs and specs, served as the gatekeeper for other departments, and struggled to fully adopt TraceGains because some smaller suppliers wouldn’t sign on, leaving documentation split between systems.

By committing to a full TraceGains rollout, prioritizing regulatory-required documents, onboarding suppliers and co-packers, and tailoring forms and dashboards, Guayaki centralized supplier records and automated COA comparisons. The change moved approved documents from 15% to 75%, eliminated much of the manual maintenance and COA checking, and freed quality staff to focus on higher-value projects.

Guayaki

Cortnie McQuilkin

Quality Project Specialist