Case Study: Request Foods achieves audit-ready supplier visibility and faster audits with TraceGains

How Tracegains Helped Request Foods Transform Their Supplier Relationships

Request Foods, a family‑owned co‑manufacturer in Holland, Michigan that produces private‑label frozen entrées and employs about 900 people across 600,000+ sq ft, struggled with decentralized, outdated supplier documentation that lacked visibility across departments. The company faced lengthy audit preparation, missing or expired certificates, and the internal challenge of convincing teams and suppliers to adopt a new system.

By implementing TraceGains Supplier Management and Supplier Compliance, Request Foods centralized supplier documents, automated alerts for expiring paperwork, and provided dashboards for mission‑critical data. With persistent supplier outreach and TraceGains support, more than 80% of suppliers are now on the network, audit preparation time dropped from weeks to hours, and cross‑departmental and supplier communication became automated and more reliable.

Request Foods

Brad VanderVeer

Director of Quality Services and Food Safety