Case Study: Baker & Baker achieves streamlined supplier management and real-time visibility with TraceGains

How Baker & Baker transformed their supplier management program for improved visibilty and efficiency

Baker & Baker, a leading European supplier of donuts, muffins, cakes and specialty breads, struggled to manage nearly 1,000 suppliers using manual, SharePoint-driven processes that made keeping certifications, HACCP plans and other documents current and accessible slow, inconsistent and labor-intensive.

The company implemented TraceGains — leveraging automated document management, real-time data visibility, horizon scanning and built-in translation, with over half their suppliers already on the TraceGains Network — which cut supplier approval times from weeks to hours, improved data accuracy, reduced administrative workload and enabled proactive risk management, freeing the team to focus on strategic initiatives and growth.

Baker & Baker

Lewis Rogers-Duffield

Sr. Supplier Quality Manager