Case Study: Meals on Wheels – Diablo Region improves reliability and mobility with TPx UCx Smartvoice and Webex

Meals on Wheels – Diablo Region cuts communications costs by $500/month with TPx Communications

Meals on Wheels – Diablo Region, a nonprofit dedicated to supporting seniors, faced a communications challenge due to outdated hardlines, fragmented tools, and costly legacy internet services. These limitations hindered mobility and created operational complexity, which became critical during disruptive events like the COVID-19 pandemic. To address this, they partnered with TPx Communications.

TPx implemented its UCx Smartvoice with Webex solution, which provided a cloud-based voice platform, improved mobility, and voicemail transcription. This modernization effort resulted in substantial cost savings, reducing monthly communications expenses from $500, and significantly improved reliability and resilience during disruptions, allowing the organization to better serve its community.

Meals on Wheels – Diablo Region