Case Study: Tebra achieves supercharged sales productivity with ToutApp

Kareo Supercharges Its Sales Productivity

Kareo, a healthcare software provider streamlining administration, EHR, and billing for 25,000 practices (201–500 employees, Irvine, CA), faced flatlined sales productivity: reps were “going rogue” with inconsistent messaging, the team lacked visibility into what worked, and an existing $25K/year tool wasn’t delivering results, according to Sales Operations Manager Rick Palmer.

Kareo adopted ToutApp to standardize outreach with shared templates and consistent group emails, combined with detailed tracking, actionable analytics, onboarding and training. The result: messaging aligned to the sales playbook, clear insight into which messages resonated, more time spent selling and accelerated rep productivity — so much so a former competitor proponent extended the pilot.

Tebra

Rick Palmer

Sales Operations Manager