Case Study: VOGAMA Travel achieves round-the-clock efficiency and cost savings with Tourwriter

VOGAMA Travel - Customer Case Study

VOGAMA Travel is a UK and Europe specialist B2B tour operator that designs tailor-made cultural, student, leisure and specialist tours. Their challenge was producing accurate, detailed quotes and complex itineraries while coordinating teams in Beijing and London across different time zones, managing supplier information and rooming lists, and avoiding a costly increase in headcount. Since 2014 they have used Tourwriter’s travel specialist tour operator software to handle these needs.

Tourwriter provided a shared, concurrent-user platform with powerful itinerary generation, supplier notes and work-in-progress tracking that lets Beijing and UK teams update and view bookings almost around the clock. The result: faster, more accurate itinerary creation, seamless cross‑team collaboration, and significant cost savings — VOGAMA says they would have had to double staff without Tourwriter — plus reduced manpower needs and improved operational efficiency, supported by Tourwriter’s customer support.

VOGAMA Travel

Daniel

VOGAMA Travel