Case Study: Seasonz achieves increased productivity and faster, high-quality South Pacific itineraries with Tourwriter

Seasonz - Customer Case Study

Seasonz is a New Zealand luxury travel agency specializing in bespoke South Pacific itineraries. Facing rapid growth and previously using manual processes and an ineffective tour operator system, Seasonz needed better inventory management, faster turnaround and higher-quality itineraries; they adopted Tourwriter in 2007 to address these challenges.

Tourwriter was implemented as Seasonz’s tour operator software, refining procedures and bringing an up-to-date view of itinerary proposals, margins and staff productivity. The vendor’s responsive support enabled a smooth integration even ahead of high season, resulting in dramatic improvements in travel file management, increased productivity of account managers and greater carrying capacity for travelling staff.

Seasonz

Matt Lines

Inbound Tour Operator