Case Study: Passion for Italy Travel achieves time savings and increased bookings with Tourwriter

Passion for Italy Travel - Customer Case Study

Passion for Italy Travel, founded by Gemma Green Close, is a small, specialist tour operator of four staff who create personalised, slow-travel itineraries throughout Italy. Facing the need to automate time‑consuming booking and itinerary tasks so the team could serve more clients, Passion for Italy Travel adopted Tourwriter (Tourwriter Professional Licence - 3 Users) to streamline operations and scale their personalised service.

Tourwriter implemented a full tour operator solution with hands‑on support from its Implementation and Customer Success teams, enabling immediate itinerary publication, easy Xero exports, staff itinerary management and robust reporting (including supplier‑use percentages). As a result, Tourwriter helped Passion for Italy Travel save significant time, handle many more clients simultaneously and increase sales while maintaining high‑quality, bespoke itineraries.

Passion for Italy Travel

Gemma Green Close

Passion for Italy Travel