Case Study: The Art of Travel scales bespoke Japan tours and cuts itinerary creation from hours to minutes with Tourwriter

Meet The Art of Travel – Giving travellers unparalleled access to Japanese arts and culture

The Art of Travel is a boutique tour operator crafting luxury, tailor-made cultural tours of Japan. Facing rapid growth and a reliance on Microsoft-based back-office systems that couldn’t scale with their bespoke itinerary process, they engaged Tourwriter in January 2016 (Tourwriter Plan: Luxury Tailor-made Tours) to provide a software solution that could support highly customized itineraries while integrating with their accounting and operations.

Tourwriter’s implementation team configured the Tourwriter tour operator software to manage custom itineraries, bookings and back-office workflows (including QuickBooks), while providing professional templates, supplier switching, standardized pricing and multi-office data access. The result: routine tasks that once took hours now take minutes, The Art of Travel has increased Tourwriter users by over 120% since January 2016, and the team reports greater efficiency, consistency and ability to scale.

The Art of Travel

Kimberly Keefe

Executive Director