Case Study: Alter-nativ Brésil achieves significant time savings and error-free pricing with Tourwriter

How Tourwriter provided the solutions they were looking for

Alter-nativ Brésil is a Franco‑Portuguese travel agency based in Recife that designs personalized off‑the‑beaten‑track adventure holidays. As the business grew, founders Yannick Ollivier and Paula Cardoso struggled with time‑consuming itinerary creation, fragmented supplier information (stored in Word, PDFs and email) and pricing mistakes, so they selected Tourwriter and implemented the Tourwriter Enterprise Licence (3 users) to streamline their operations.

Using Tourwriter, Alter-nativ Brésil consolidated supplier records, systematized pricing and contacts, and automated quotations and booking requests with email templates and merge tags. Tourwriter cut booking time for complex itineraries (20–30 suppliers) from many employee hours to minutes, reduced quotation errors, increased productivity and secured healthier margins — benefits the team has realized while using Tourwriter for eight years.

Alter-nativ Brésil

Yannick Ollivier