Case Study: En Route Travel Canada achieves streamlined operations and automated bookings with Tourwriter

How Tourwriter has helped founders Kimo and Joanne automate operations that in turn delight their customers

En Route Travel Canada, founded in 2016 by Kimo and Joanne Linders, specialises in self-guided, pre‑booked and guided RV tours across Canada and the northwestern USA. Faced with dwindling campground availability, time‑sensitive and complex booking processes, and travellers overwhelmed by distances and route planning, En Route adopted Tourwriter’s tour operator software (using its itinerary builder, supplier rates and automated booking tools) to streamline operations and improve customer experience.

Tourwriter now handles En Route Travel Canada’s booking requests, reservations, payments, quotations and invoices, and produces personalized Travel Books and online itineraries accessible anywhere. By automating day‑to‑day tasks and providing stable, responsive support, Tourwriter has enabled En Route to deliver consistent end‑to‑end experiences, scale their offerings, and—according to founder Kimo—run their business reliably.

En Route Travel Canada

Kimo Linders