Case Study: Hospitality Plus NZ achieves 32% turnover growth and rapid scaling with Tourwriter

How they use Tourwriter to manage their supplier relationships, keep track of the day to day operations and focus on growing the business!

Hospitality Plus NZ is a specialist Home and Farmstay operator that was recently taken over by Sharon, who needed to scale the business quickly after previous owners ran it part-time and she faced a steep learning curve entering the FIT market. To get up to speed fast she evaluated Tourwriter, the tour operator software, during a 14‑day trial so she could manage existing bookings and new enquiries immediately without lengthy onboarding.

Tourwriter implemented a simple rollout — linking a database backup to Sharon’s test install, providing short focused training, and enabling remote access and automated booking emails — so she could concentrate on operations from day one. As a result Hospitality Plus NZ cut admin time, improved supplier communications, began expanding into Australia and saw turnover increase by 32%, demonstrating Tourwriter’s impact on rapid growth and operational efficiency.

Hospitality Plus NZ

Sharon Pannewitz

Owner