Case Study: Golf Explorer achieves 60% faster quoting and higher conversion rates with Tourwriter

How Golf Explorer is using tour operator software to streamline their business processes and cut their quoting time in half

Golf Explorer, a Glenelg, Australia–based specialist in luxury golf holidays, struggled with time-consuming quoting and client management as it scaled. In 2013 they adopted Tourwriter (Enterprise plan) to produce more visually appealing quotes and consolidate CRM functions for their 29 users, aiming to boost efficiency and conversions while freeing time to grow the business.

Tourwriter’s tour operator software streamlined Golf Explorer’s quoting and CRM processes, cutting quote preparation time by at least 60% and improving conversion rates with slicker, more visual proposals. By using Tourwriter, Golf Explorer eliminated the need for a separate CRM, reclaimed time for strategic development, and transformed from a start-up into a more efficient, professional operation.

Golf Explorer

Gaynor Green

General Manager