Case Study: Gazzella Tours cuts itinerary pricing time by 85% with Tourwriter

Gazzella Tours cuts itinerary pricing time by 85% with Tourwriter

Gazzella Tours, a boutique safari operator, faced significant challenges in building and pricing custom itineraries. Before using Tourwriter's tour operator software, owner Petra Mösslacher spent three to four days per tour manually calculating costs in Excel and building itineraries in Word, a process plagued by the constant fear of pricing errors that could erode margins.

By implementing Tourwriter, Gazzella Tours gained a single workspace for content, rates, and costing. This solution reduced itinerary building and pricing time by over 85%, from days down to hours. The results included an average booking value of $10,500, the ability to send photo-rich proposals via mobile links, and a TripAdvisor Travellers’ Choice award, all while eliminating spreadsheet errors and saving approximately seven working weeks per season.

Gazzella Tours