Case Study: Exclusively New Zealand achieves halved itinerary publishing time and increased efficiency with Tourwriter

Exclusively New Zealand - Customer Case Stuyd

Exclusively New Zealand, part of the Exclusive Travel Group with offices in Australia and New Zealand, specialises in luxury, bespoke itineraries. The team was struggling with slow, manual processes using Word and Excel that hurt timeliness, efficiency and client turnaround, so they adopted Tourwriter to modernise their itinerary and documentation workflow.

Tourwriter’s solution — notably its new publishing functionality — streamlined voucher and client-document production, halving the time required for itinerary publishing and boosting individual productivity. Tourwriter also provided precise supplier contract pricing and useful reporting, helping Exclusively New Zealand improve operating efficiencies and support recent business growth and expansion.

Exclusively New Zealand

Toni Bell