Case Study: Police Authority achieves policy compliance and financial controls with Touchstone Spend Management

Police Authority Achieves Policy Compliance & Essential Financial Controls with Proactis

The Police Authority, one of the largest in England and Wales, was managing around £100m in annual spend across eight divisions and 27 departments using a highly manual requisitioning and receipting process. Before Touchstone Spend Management’s PROACTIS purchase-to-pay solution, staff could raise requisitions in many different ways, there was little auditability or spend visibility, and approvals and goods receipting were paper-based and time-consuming.

Touchstone Spend Management implemented PROACTIS across the Authority to automate requisitions, workflows, authorisations, receipting, and invoice matching, with integrations to Infor SunSystems and HR systems. The result was faster processing, reduced administrative effort and maverick spend, stronger policy compliance and financial controls, and a full audit trail; staff could raise simple requisitions in as few as six clicks, and 80% of the organisation was using the system within 12 months.