Case Study: Balfour Beatty achieves optimized labor flow, reduced stress, and safer job sites with Touchplan

Labor Flow Optimization - Balfour Beatty's Approach to Managing the Skilled Labor Shortage

Balfour Beatty, a leading general contractor, faced compressed schedules, rising project complexity, and a persistent skilled labor shortage that threatened productivity and safety. To tackle these challenges the company adopted Labor Flow Optimization (LFO) and digital production planning with Touchplan, using the platform alongside the Last Planner System® to give planners and field teams a single, shared view of planned and in-progress work.

Touchplan digitized Balfour Beatty’s pull planning and look-ahead processes to sequence tasks, avoid trade stacking, and re-sequence work around supply-chain delays, improving labor utilization and site safety. The platform helped level work across trades, keep projects on schedule, and reduce jobsite stress—Senior Superintendent Paul Studley reports a personal stress reduction of roughly 50%—demonstrating measurable operational and human-impact benefits from Touchplan.

Balfour Beatty

Paul Studley

Senior Superintendent