Case Study: Volkswagen Financial Services achieves higher engagement and streamlined compliance reporting with Totara Learn

Volkswagen Financial Services learning moves into top gear

Volkswagen Financial Services (UK) wanted to modernise its learning programme to support different learning styles, offer instant access in a time-poor environment and shift toward self-directed online learning. The HR team sought higher engagement and easier, at-a-glance reporting, with a low-cost, HR-integrated platform that could centralise onboarding and documentation, provide a consistent responsive user experience, and support blended learning.

VWFS launched TheLearningZone using Totara Learn with Learning Pool, combining tailored and off‑the‑shelf content (20+ modules) and ILM‑recommended catalogues, integrated with HR systems and personalised by department. Managers gained one‑click compliance and CPD reporting via visual dashboards and automated certification; learners embraced flexible, blended training as part of everyday practice, delivering clear engagement gains, improved compliance tracking and a measurable, cost‑effective solution.

Volkswagen Financial Services

Julie Stayte

Chief HR Officer