Case Study: Vistaprint achieves a culture of learning for 3,000 global specialists with Totara

Vistaprint Creates Culture of Learning for 3,000 Global Specialists With Totara

Vistaprint, supporting more than 3,000 customer care specialists and CARE leadership teams, needed to move off a self-hosted Totara Learn installation that had become difficult to manage. Their goal was to keep Totara’s corporate-focused features and intuitive UI while finding a new Totara partner to help build a stronger culture of learning and provide better visibility into employee progress.

In 2018 Vistaprint partnered with eThink Education, which delivered a fast implementation (theme refresh, single sign-on, and other quick wins) and configured role-based learning plans like “The Road to Platinum,” manager-owned learning plans, booking approvals and appraisals. The fully managed Totara instance and ongoing support cut technical overhead, freed L&D time for content and innovation, and enabled plans to automate processes, expand reporting and localize training for their global workforce.

VistaPrint

Oliver Sendatzki

Manager of CARE Learning