Case Study: Builders Merchants Federation achieves scalable multi‑tenant training and strong member adoption with Totara Learn

The Builders Merchants Federation (Bmf) Use Totara Learn to Satisfy Intense Training Goals

The Builders Merchants Federation (BMF) is the trade body for builders’ merchants and suppliers across the UK and Ireland, representing 760 member companies and thousands of branches. Faced with delivering a blended programme of compliance, technical and management training to a highly diverse membership, BMF needed a scalable, multi‑tenant solution that could offer a simple BMF‑branded experience for small businesses while giving larger members their own branded, customizable learning environments.

Working with Totara partner Cortexa, BMF implemented a Totara Learn extended‑enterprise LMS with a streamlined three‑tier model and a segmented course catalogue (core courses plus complementary bundles). Launched in October 2020, the platform has seen strong uptake, with larger members already customising their portals and engaging with advanced features, and has been praised by BMF leadership for delivering a flexible, cost‑effective training solution.

Builders Merchants Federation

Richard Ellithorne

Membership Services Director