Case Study: Sky achieves mobile, scalable blended learning for 25,000+ staff with Totara Learn

Sky supports blended strategy with open Totara Learn

Sky, Europe’s leading entertainment company with 21 million customers and about 25,000 UK and Ireland employees, replaced an ageing in‑house LMS that served mainly office users and struggled to support thousands of non‑PC staff (broadcasters, call‑centre agents and field engineers). Faced with heavy reliance on classroom training, failing infrastructure and the need for simple, mobile‑first access under a BYOD policy, Sky sought a flexible, easy‑to‑use platform that could scale and automate administration.

Working with Mind Click, Sky implemented Totara Learn as a responsive, fully branded "Sky Development" portal and shifted to a resources‑not‑courses model to support 70:20:10 learning. The open LMS now delivers varied content (video, webinars, SCORM, apps, documents) to over 25,000 learners on multiple devices, improved stability and content quality, gave managers and employees control of development plans, and saved at least 8.75 hours of training administration time per day.

Sky

James Perez

Learning Technology Manager