Case Study: Nottinghamshire Fire & Rescue Service achieves 100 extra frontline days per year with Totara

Securing Hundreds of Extra Days in the Community for Nottinghamshire Fire & Rescue Service

Nottinghamshire Fire & Rescue Service, responsible for accident prevention and emergency response, needed a more engaging, mobile-friendly way to deliver mandatory training so firefighters could spend more time serving the community. The service required a modern, easy-to-access platform with a simple learner journey, remote delivery for urgent breathing-apparatus training, and improved tracking of progress and completions.

Synergy Learning built NFRSLearn on the Totara platform in six weeks, integrating it with existing IT systems, streamlining access on any device, and enabling managers to track mandatory knowledge checks. The platform supported 800 users to complete more than 30,000 courses in two years, delivered 100% completion for safety-critical training, and freed up about 100 extra frontline days per year by reducing time spent in training.

Nottinghamshire Fire & Rescue Service

Richard Heffer

Training Delivery Manager