Case Study: Salud Digna achieves more efficient onboarding and higher training engagement with Totara Learn

Salud Digna revolutionizes employee training with Totara Learn: a journey to enhanced onboarding and engagement

Salud Digna, a healthcare organization in Mexico serving underserved communities, faced the challenge of onboarding more than 3,000 new team members while improving employee training, compliance tracking, and scalability. To support its learning and development strategy, Salud Digna worked with Totara Learn through Totara partner Kineo to create clearer learning paths, automate enrollments, and provide better visibility into training progress.

Totara implemented integrations with WhatsApp, Fortia, and Microsoft Power BI, plus automation using Dynamic Audiences and a custom user experience, all reinforced with gamification features like points, badges, and leaderboards. The results included a 400% increase in courses in less than three years, a 98% on-time completion rate, a 75% reduction in support tickets, 93% user satisfaction, more than 1,000,000 completed courses, a 33% increase in compliance, and over 4,500 collaborators onboarded in a single day.

Salud Digna

Estefany Cazares

Manager