Case Study: Brussels Airport Company achieves certification of around 9,000 learners annually with Totara

Safer Airside Operations With Flexible Totara LMS

Brussels Airport Company, which operates Brussels Airport, needed a reliable way to certify internal and external staff for landside and airside access—each badge requiring an instructional video and a test—to meet strict aviation safety and security regulations. Their previous certification platform was unstable and inefficient, making it hard to manage, track and enforce access for thousands of people.

Neo implemented a Totara Learn–based solution with a central dashboard, role-specific certification flows, dynamically populated audiences, and controlled settings for tests that must be taken in secure physical environments, all integrated into BAC’s existing LMS. The result is a stable, user-friendly, future-proof system that streamlines badge management and certifies roughly 8,000–10,000 users per year.

Brussels Airport Company

Veerle Wils

Supervisor Badge Services