Case Study: Royal Berkshire NHS Foundation Trust transforms talent management with Totara

Royal Berkshire NHS Foundation Trust boosts online appraisals to 85% with Totara

Royal Berkshire NHS Foundation Trust faced fragmented and paper-based talent management processes, leading to inconsistent appraisals, a lack of workforce visibility, and a significant administrative burden. To address this, the Trust partnered with vendor Totara to implement an integrated digital talent management system, aiming to create a consistent, data-driven approach for their 7,000+ staff.

The solution, a custom-built platform called RISE using Totara, integrated appraisals, development pathways, and learning into a single system. This resulted in over 85% of staff completing appraisals online, a 30% reduction in administrative processing time, and improved workforce intelligence that enabled targeted leadership programs and increased promotion rates. The Trust was also ranked second nationally for staff feeling supported to develop their potential.

Royal Berkshire NHS Foundation Trust