Case Study: Pelephone achieves rapid, company-wide learning adoption with Totara Learn

Pelephone delivers learning in a rapidly changing telecommunications market

Pelephone, a leading Israeli telecommunications carrier with thousands of employees across call centres, sales, IT, HR and more, faced a fast-changing market with frequent technological, product and regulatory shifts. Its Learning & Development team needed a flexible, easy-to-use LMS that could deliver personalized content to diverse audiences, support assessments and reporting, be deployed quickly and remain cost-effective.

Pelephone implemented Totara Learn with LearningZone, customizing the platform for audience segmentation, sophisticated assessments and team-level reporting. The rollout saw rapid adoption—over 2,000 users in the first weeks and about 2,500 regular users—enabling efficient onboarding, compliance, technical and management training across the business, faster program launches and better tracking of employee knowledge and skills.

Pelephone

Nir Tidhar

Director of Training Development and Learning Technologies