Case Study: MKM Building Supplies achieves enhanced compliance and customer service training with Totara Learn

A Totara Case Study

Preview of the MKM Building Supplies Case Study

MKM Building Supplies enhances compliance and customer service training with Totara's LMS

MKM Building Supplies, the largest independent builders’ merchant in the UK, needed a single online learning platform to combine industry compliance, stronger customer service training and lower training costs across a growing workforce. With an existing Moodle installation, MKM sought a future-proof solution that could support scalable, enterprise-level training and better reporting.

Webanywhere migrated MKM to Totara Learn, delivering a custom interface, site-wide learner and manager roles, and advanced features like CPD tools and management reporting. The open-source, no per-user-fee solution gives employees anytime access to training on customer service, product knowledge and health & safety, while enabling MKM to better track, manage and scale its training programs.


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