Case Study: MED-EL achieves a personalized, multilingual, scalable learning academy with Totara

Med-el Elektromedizinische Geräte Gesellschaft Personalizes Learning With an Integrated Lms

MED‑EL, a global leader in hearing loss solutions, needed to unite diverse audiences — employees, hearing healthcare professionals, implant recipients and caregivers — into a single online academy integrated with its myMED‑EL portal. The challenge was to deliver differentiated learning paths and content across many countries, languages, devices and varying internet conditions while keeping registration, navigation and access to learning records simple and personalized.

MED‑EL migrated to Totara Learn hosted on AWS and integrated it with myMED‑EL via OAuth2 and web APIs for seamless single sign‑on, a custom look-and-feel, and multi‑language support. Secure video streaming (JW Player), webinar management, personalized dashboards, learning plans and reporting gave each user group tailored experiences; low core code changes preserved updatability. The result is a scalable, responsive Academy that improves content discovery and tracking, supports multiple audiences worldwide, and has received positive user feedback.

MED-EL

Juan Pablo Esteva

Communication & Marketing Director