Case Study: Kent and Medway NHS and Social Care Partnership Trust achieves high compliance and user engagement with Totara

Kent And Medway Nhs and Social Care Partnership Trust Ensures Compliance with Customised Learning

Kent and Medway NHS and Social Care Partnership Trust (KMPT) is a large mental health and social care provider serving 1.7 million people across Kent and Medway with over 3,500 staff across multiple sites. As an NHS organisation subject to Care Quality Commission inspections, KMPT needed real‑time visibility of statutory, mandatory and essential training compliance and high user engagement, while keeping learning simple and unobtrusive for busy clinical and support staff.

KMPT implemented Totara Learn with customised Chambury Learning Solutions plugins to deliver personalised, one‑click dashboards, RAG‑coded compliance reporting tied to ESR/Active Directory, automated reminders and access to national e‑learning. The open‑source, cost‑effective deployment reduced administrative overhead and expanded access for external staff; within three months user engagement exceeded 81% and average core training compliance reached 88.6%.

Kent and Medway NHS and Social Care Partnership Trust