Case Study: Hall McMaster & Associates achieves scalable international training delivery with Totara Learn

HMA consultancy delivers training solutions to overseas government agencies

Hall McMaster & Associates (HMA) is a New Zealand‑based niche consultancy delivering programme design, training and mentoring in criminal justice, family violence prevention, motivational interviewing and parenting to New Zealand and overseas governments. With a small team, HMA needed to compete with larger providers and sought a learning management system that was scalable, supported blended learning, offered strong reporting and tracking, was cost‑efficient and intuitive, and reflected their professional brand.

Synapsys implemented Totara Learn, enabling highly learner‑centric, interactive and personalised blended programs (pre‑work e‑learning plus face‑to‑face practical sessions) with strong scalability and reporting. The solution strengthened HMA’s international competitiveness, made internal capability building viable for a small team, reduced logistical and financial barriers, enabled them to host 350 offshore Corrections staff from New Zealand, and unlocked new “greenfield” market opportunities.

Hall McMaster & Associates

Ken McMaster

Director