Case Study: Hillyard scales blended learning and reduces training costs with Totara Learn

Hillyard revolutionises its training approach with a successful blended learning programme

Hillyard, a leading U.S. manufacturer and distributor of cleaning and hygiene solutions for education, healthcare, building service contractors and industry, needed a more reliable, low-cost and highly customisable way to deliver safety and skills training to employees and partners. After relying on face-to-face training and unsuccessful LMS experiments, the company sought a blended learning platform that could reach the right audiences quickly and be tailored to different brands and partners.

Working with Totara Platinum Partner Synegen, Hillyard implemented a fully branded, multi‑tenant Totara Learn platform that supports blended learning, automated reminders, manager controls, self-service data imports and custom reporting. The move has standardised safety training, cut training costs by reducing in-person sessions, and sped up onboarding—Hillyard now has about 2,200 active users and adds roughly 170 new users each month—while improving engagement and visibility into learner progress.

Hillyard

Jay Redmond

Director of Training and Development