Case Study: Glen Dimplex achieves enterprise-wide, scalable blended learning and consolidated training visibility with Totara

Glen Dimplex Heating and Ventilation Extends Reach and Scope of Blended Learning With Totara

Glen Dimplex Heating and Ventilation (GDHV), a UK and Ireland subsidiary of the Glen Dimplex Group and owner of brands such as Dimplex, found its existing LMS had reached its limits: it mainly managed face-to-face product training while other ad-hoc training was undocumented and many parts of the business weren’t benefiting. GDHV needed a scalable, all-encompassing learning portal to consolidate training records, broaden development opportunities, improve customer service knowledge, and support compliance and performance management.

Totara Partner Cortexa implemented a Totara Learn enterprise LMS for up to 5,000 users across Europe, delivering a user-friendly, scalable “one-stop” portal (GDHV Academy) for training, development and appraisals. The platform provided full visibility of attendance and engagement, integrated appraisal systems, enabled rapid rollout of online courses during COVID-19, and is now being adopted more widely across brands and locations with a planned version 13 upgrade.

Glen Dimplex

Craig Cundey

Head of Product Training