Case Study: Family Planning achieves streamlined online enrolment, payments and course access with Totara Learn

Family Planning Innovate With Totara; Users Can Now Browse, Enrol, Pay, and Access Courses, Online

Family Planning, New Zealand's largest provider of sexual and reproductive health services and a specialist clinical training provider, needed to move its professional development courses online to offer greater equity, access and choice for busy and rural learners. They also wanted to modernise enrolment, invoicing and payments and required a payment gateway that supported multiple methods to integrate with their learning system.

Catalyst implemented a customised Totara Learn solution, embedding a branded course catalogue on the website and streamlining enrolment, payment (Funded, Invoice Request, PayPal) and learner dashboards. The changes improved accessibility and user experience, automated data flow into finance and admin reports, and added tailored reports (payment-method tracking and waiting lists) to boost operational clarity, efficiency and future planning.

Family Planning