Case Study: Cortex achieves more engaging, tailored customer training with Totara

Cortex Rapiscan’s multi-tenanted digital learning platform

Cortex, Rapiscan’s digital learning platform, needed a way to deliver blended technical and accredited training to both internal and external audiences in one central system. Using Totara, the company also wanted better knowledge sharing from product experts, a more modern branded experience, and multi-tenancy to separate customer data and manage different client needs.

Totara upgraded the platform to Version 15, implemented Totara Engage, and worked with a Totara partner to rebrand the solution as Cortex. The result was a more flexible, personalized platform with live reporting, bespoke branding, and improved engagement; Rapiscan now has 57 client tenants, 700+ completions in Jan–Feb 2023, and a tiered pricing model that supports revenue growth and cost savings for customers.

Cortex

Sarah Keates

Digital Learning & Technologies Manager