Case Study: Rapiscan achieves personalized multi-tenant training and higher engagement with Totara

Cortex Rapiscan’s multi-tenanted digital learning platform

Rapiscan, a global leader in security screening products, needed a single platform to deliver blended technical and accredited training to both internal teams and external clients across multiple sectors. Using Totara and its Totara Engage product, Rapiscan wanted to better tailor learning, share product expert knowledge, improve branding, and separate customer data for easier management.

Totara implemented an upgrade to version 15 with multi-tenancy, plus Totara Engage and a refreshed branded experience called Cortex. The solution enabled client-specific learning, live reporting, bespoke branding, and social/micro-learning features, resulting in 57 client tenants, 700+ completions in Jan–Feb 2023, higher engagement, and the launch of structured tiered pricing.

Rapiscan

Sarah Keates

Digital Learning & Technologies Manager