Case Study: Careerforce achieves streamlined online assessment and doubled monthly module completions with Totara Learn (Aka Toi)

Careerforce Reduced Time Spent on Document Keeping and Learning Admin by 66%

Careerforce, the Industry Training Organisation supporting health, wellbeing and social sector workforces, needed a robust online platform to deliver consistent, workplace-based learning and assessment across a geographically dispersed learner and assessor base. Their initial Totara implementation lacked traction, carried high administrative overheads and arrived before requirements and a long-term learning strategy were finalised, so Careerforce engaged Like‑Minded to define a clear roadmap and deliver a fit-for-purpose solution.

Like‑Minded built Aka Toi — a customised Totara Learn experience focused on assessment and competencies with features such as converse activities, marker blocks, a new branded theme and bespoke reporting. The result was stronger assessor workflows, richer learning resources, lower admin costs and measurable gains: weekly logins rose 50% (2,000→3,500), assessment submissions increased 80%, assessments viewed/started grew ~40% (4,000→7,000 viewed; 500→800 started), monthly module completions more than doubled, and document/record-keeping administration fell by 66%.

Careerforce

Ian Moir

Manager